Privacy Policy
Draft for review: this privacy policy is a working draft. The final legal text is currently being reviewed and will replace this page.
Who we are
This website is operated by Resolution Web Limited, a creative technology studio registered in England & Wales. For anything related to your data, contact us at flynn@resolutionweblimited.com.
To be added: registered company number and registered office address — being confirmed during the legal review.
What we collect
When you use our contact form or email us, we collect the information you give us: your name, email address, business name (if provided), and the details of your enquiry, including any budget range you select. We do not ask for more than we need to respond to you.
How we use your information
- To reply to your enquiry and discuss your project.
- To prepare quotes and deliver work you've asked us to do.
- To keep basic records of our correspondence with you.
We do not sell your data, and we do not add you to marketing lists you didn't ask to join.
Lawful basis
We process enquiry data on the basis of legitimate interests (replying to a message you sent us) and, where we work together, the performance of a contract.
Cookies and analytics
We aim to keep cookies to a minimum on this site.
To be confirmed: the exact list of cookies and any analytics tools in use is being finalised and will be documented here before this policy is finalised.
Who we share data with
Your data is stored with the service providers we use to run this website and our email — acting as data processors on our behalf. We do not share your information with anyone else unless required by law.
How long we keep it
We keep enquiry correspondence for as long as needed to handle your enquiry and meet our legal and accounting obligations, then delete it.
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Ask us to correct or delete it.
- Object to or restrict how we process it.
- Receive a copy of your data in a portable format.
- Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your data.
Contact
Questions about this policy or your data? Email flynn@resolutionweblimited.com — we reply within 24 hours.