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Services / Marketing & messaging

Automated SMS

Text messages that send themselves at the right moment — booking confirmations, appointment reminders, instant replies and login codes. Fewer no-shows, faster answers, and nothing for your team to remember.

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  • Booking confirmations
  • Appointment reminders
  • Automatic replies
  • Login & verification codes

What we can help with

We agree the services and deliverables for your project before work starts. Ongoing hosting and care are scoped separately.

01

Confirmations

A text the moment someone books, so they know it went through.

02

Reminders

A nudge the day before an appointment — the simplest way to cut no-shows.

03

Automatic replies

Missed a call or a message? The customer gets a useful answer straight away.

04

Status updates

"Your order is ready", "We're on our way" — sent from your system, not typed by hand.

05

Verification codes

One-time codes to log in or confirm a number, for websites and apps we build.

06

Delivery tracking

See what was sent, what arrived and what didn't, in one place.

Service messages, not spam

For customers who expect it
These are messages about a booking, an order or an account — the texts people are glad to get.
Not for advertising
We don't send bulk promotional texts. For offers and news, email is the better, kinder channel.
Opt-outs respected
Anyone can reply STOP and they're removed automatically.

How it works

  1. 01

    Pick the moments

    Which messages would save your team time or stop customers forgetting.

  2. 02

    We connect it

    Wired into your booking system, website or internal tool, with your business name as the sender where possible.

  3. 03

    It just runs

    Messages send themselves, and you can see every one that went out.

Quick questions

Can I use this to text offers to my customers?
That's not what we set this up for. It's for service messages — confirmations, reminders, replies and codes. For promotions, we'd point you to email.
Does it work with my booking system?
If we built it, yes. If it's someone else's, tell us which one and we'll check what it can connect to.
What does it cost to send a text?
There's a small network charge per message, passed on at cost. The set-up is quoted to the job.
Can customers reply?
Yes. Replies can come back to you, or trigger an automatic answer.

Let's work out what you need.